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Call Wrapped
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Usage
A call interaction is wrapped (completed) by either the agent or the autowrap feature.
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Syntax
webClient.onCallWrapped(listener: Function);
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Arguments
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Sample Javascript
const callback = (response) => {
if (response.error) console.error(response.error);
if (response.result)
alert(response.result);
}
webClient.onCallWrapped(callback);
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Response
This method is asynchronous. The response is returned in an object passed to a callback method. The response object contains the following fields.
Result
Example
success
Response
Returns this object if the API method call was invoked successfully, false otherwise.
{
result: {
agentInteractionId: number;
callScore: number;
wrapCode: number;
wrapNote: string;
keepLead: boolean;
callType: string;
timestamp: number; // Unix timestamp
}
}